Returns & Exchanges

At Freddie the Rat, we want your little ones to love their new outfits, which is why we offer a 30-day return window for all unwashed and unworn items with original tags. If a size isn't quite right or you've changed your mind, our hassle-free process ensures a quick resolution for your family.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all labels and tags are attached to maintain eligibility for a refund.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing