Frequently Asked Questions

Everything you need to know about shopping with Freddie the Rat.

How do I know which size to choose for my child?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit as kids grow quickly.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start your request.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. Express shipping options are available at checkout if you need your items sooner.

Are your clothes made from organic materials?

Yes, Freddie the Rat is committed to sustainability. The majority of our collection is crafted from GOTS-certified organic cotton and eco-friendly dyes that are gentle on sensitive skin.

Do you ship internationally?

We currently ship to over 20 countries worldwide. Shipping costs and estimated delivery times will be calculated automatically at checkout based on your location.

How should I care for my Freddie the Rat garments?

To keep our clothes looking their best, we recommend a cold machine wash on a gentle cycle and hanging them to dry. Avoid bleach and tumble drying to preserve the fabric quality.